INTRACLASS N° 12

TOPIC: Organizations that learn.
OBJECTIVE: Analysis of strategies and disciplines for continuous improvement.

There are five disciplines so that organizations can learn completely and simply and are:

• The personal domain
• Systematic learning
• The mental models
• The shared vision

The administration of knowledge in strategic planning uses the information systems that allow processing, classifying, ordering and calculating the inputs and outputs and thus make an order among providers, customers, competitors, shareholders and regulatory agencies.

In the same way there are types of systems and types of subsystems such as:

• Transaction processing systems (TPS) that are used at the operational level
• Office systems and Knowledge work systems (KWS) that are systems at the level of knowledge
• Decision support systems (DSS) and Management information systems (MIS) that help administrative systems
• Executive Support Systems (ESS) that helps at a strategic level

RESULT

In this class we learned about all the processes that involve good decision making in business and consumer behavior, about all the systems involved in knowledge strategies and what it implies and what is the organization of this information system.

MATERIAL USED IN CLASS (SLIDES)