FIRST PARTIAL EXAM

PARTIAL LESSON N°01

INTRACLASS N° 15

TOPIC:  Evaluation of partial and video analysis The dabbawalas of Mumbai.
OBJECTIVE: Evaluate knowledge acquired in the course of the units analyzed.

INTRACLASS N° 14

TOPIC: Strategies to consider for the development of Business.
OBJECTIVE: Analysis of the evolution of competitive advantages.

In today's class we read a paper on sustainability of technology where it was possible to draw as main ideas:

• Google and Amazon completely redefined the app and platforms to take advantage of the use of technology.
• The most important thing in electronic commerce became a world linked to each other.
• The most important thing in electronic commerce is the trade that each business has on the web.
• The key to the usability of the website is the user's experience.
• The law of electronic commerce according to Jacobson is that if users do not find the product, they will not be able to buy it.
• The web architecture is without drivers, without owners and without data integration.
• The accuracy, the ineligibility, integrity and relevance of the information is important for consumer satisfaction.
• The linked data provides the ability to establish association links between concepts in different data sets producing interrelated high quality versions of linked web data.
• The elements of difficulty in the problem of semantic intreoperability in commerce are: the following of the data, the discovery of new meanings from existing data.

RESULT

The most important thing in e-commerce is the commerce that each business has on the web. The key to the usability of the website is the user's experience. It is for this reason that we must keep abreast with technological advances.

INTRACLASS N° 13

TOPIC: Strategies to consider for the development of Business.
OBJECTIVE: Analysis of the evolution of competitive advantages.

The development of a competitive advantage has 3 types of vantajas that are:

• The cost advantage
• The advantage of product differentiation and
• The transaction advantage

These have their own characteristics:

• They provide personalized attention
• Specific and particular support to each client
• They collect information from prospects and clients
• Manage the delivery of products or services
• Generate the preferences of prospects and customers
• Generate quotes and billings
• Execute advertising campaigns
• Your documentation is shared and centralized in a database.

RESULT

In this class we learned about the competitive advantages of online businesses that are 3 in addition to the 7 characteristics that have these competitive advantages.

MATERIAL USED IN CLASS (SLIDES)  

VIDEO USED IN CLASS 

INTRACLASS N° 12

TOPIC: Organizations that learn.
OBJECTIVE: Analysis of strategies and disciplines for continuous improvement.

There are five disciplines so that organizations can learn completely and simply and are:

• The personal domain
• Systematic learning
• The mental models
• The shared vision

The administration of knowledge in strategic planning uses the information systems that allow processing, classifying, ordering and calculating the inputs and outputs and thus make an order among providers, customers, competitors, shareholders and regulatory agencies.

In the same way there are types of systems and types of subsystems such as:

• Transaction processing systems (TPS) that are used at the operational level
• Office systems and Knowledge work systems (KWS) that are systems at the level of knowledge
• Decision support systems (DSS) and Management information systems (MIS) that help administrative systems
• Executive Support Systems (ESS) that helps at a strategic level

RESULT

In this class we learned about all the processes that involve good decision making in business and consumer behavior, about all the systems involved in knowledge strategies and what it implies and what is the organization of this information system.

MATERIAL USED IN CLASS (SLIDES)  

INTRACLASS N° 11

TOPIC: Apps Web
OBJECTIVE: Analyze the functioning of web apps in the context of tourism.

TRELLO

Trello is a project management software with web interface, client for iOS and android to organize projects.

History

It emerged in 2010 as a project by Federico Stella. In 2011 the first version came out as a web application and client for iPhone. In 2012, the Android version was released. For 2014 Trello Inc. was created separating from Fog. On January 9, 2017 it was sold to Atlassian for 425 million dollars.

Dollars.

Characteristics

Using the kanban system, to record activities with virtual cards, organize tasks, add lists, attach files, tag events, add comments and share boards.

Trello is a virtual board in which you can hang ideas, tasks, images or links. It is versatile and easy to use and can be used for any type of task that requires organizing information.

Available in 21 languages, with web interface, clients for iOS and android.

SLACK

Slack is a team communication tool created by Stewart Butterfield, Eric Costello, Cal Henderson, and Serguei Mourachov. Slack emerges as an internal tool used by the company Tiny Speck in the development of Glitch, an online game that is currently obsolete. Slack was launched in August 2013 and achieved a record of 8,000 customers in the first 24 hours.

Slack offers chat rooms organized by topics, as well as private groups and direct messages. It has a search box that allows access to all the content of the application. Slack integrates a large number of services to third parties and supports the integrations made by the community. The main additions include services such as Google Drive, Dropbox, Heroku, Crashlytics, GitHub, Trello and Zendesk.

On March 18, 2015 Slack announced an official application for Microsoft Windows. It also provides applications for Mac, iOS, and Android. It is also available for Apple Watch, allowing users to send direct messages, view comments and respond. It was shown in a promotional video on the main screen of the Apple Watch. Slack also has a Web version accessible from any browser. There is also an unofficial client for Linux.

RESULT

In this class we learned the use of two very interesting apps that is TRELLO and SLACK. These apps allow us to create platforms to keep our groups of potential clients informed of all our offers and promotions, where they can express their concerns and at the same time be able to help them immediately.

TASK  

Perform a practical exercise in the Tripcase App.

PRACTICES BY WHATSAPP N° 04

INTRACLASS N°10

TOPIC: Global Elecvtronic Commerce  and Collaboration
OBJECTIVE: Identify what electronic commerce involves globally 

Summary of chapter 2 of the book Global and Collaborative Electronic Commerce.

RESULT

In this class we learned about the use of social networks in companies in addition to having knowledge of how important is the use of these media in the business field and all the advantages and disadvantages of its use. It also informs about the managers of each department where information that helps decision making is stored.